PRIVACY POLICY AND DATA PROTECTION

USER INFORMATION :Who is responsible for your personal data?

Golden Spain Tours is the CONTROLLER of the USER's personal data and informs them that these data will be processed in accordance with the provisions of Regulation (EU) 2016/679 of April 27 (GDPR) and Organic Law 3/2018 of December 5 (LOPDGDD).

Why do we process your personal data? To maintain a commercial relationship with the user. The planned processing operations are:

  • Sending commercial advertising communications by email, fax, SMS, MMS, social networks, or other electronic or physical means, present or future, that allow commercial communications. These communications will be made by the CONTROLLER and will be related to their products and services, or those of their partners or suppliers with whom they have reached a promotion agreement. In this case, third parties will never have access to personal data.

  • Conducting market research and statistical analysis.

  • Processing orders, requests, responding to queries, or any type of request made by the USER through any of the contact methods available on the CONTROLLER's website.

  • Sending the online newsletter on news, offers, and promotions in our activity.

Why can we process your personal data? The processing is legitimized by Article 6 of the GDPR as follows:

  • With the USER's consent: sending commercial communications and the newsletter.

  • In the legitimate interest of the CONTROLLER: conducting market research, statistical analysis, etc., and processing orders, requests, etc., at the request of the USER.

For how long will we keep your personal data? Data will be stored for no longer than is necessary to maintain the purpose of the processing or for as long as there are legal prescriptions dictating their custody. When such purpose is no longer necessary, the data will be erased with appropriate security measures to ensure the anonymization of the data or their complete destruction.

To whom do we disclose your personal data? No communication of personal data to third parties is foreseen, except if necessary for the development and execution of the purposes of the processing, to our suppliers of services related to communications, with whom the CONTROLLER has signed confidentiality and data processor contracts required by current privacy regulations.

What are your rights? The rights of the USER are:

  • Right to withdraw consent at any time.

  • Right of access, rectification, portability, and erasure of your data and the limitation or objection to their processing.

  • The right to file a claim with the Spanish Supervisory Authority (www.aepd.es) if you consider that the processing does not comply with current legislation.

Contact information for exercising rights: Email: info@goldenspaintours.com

COMPULSORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER USERS, by marking the corresponding boxes and entering data in the fields marked with an asterisk (*) in the contact form or download forms, expressly and freely accept that their data are necessary for the supplier to meet their request. The USER ensures that the personal data provided to the CONTROLLER are true and is responsible for communicating any changes to them.

The CONTROLLER informs that all data requested through the website are mandatory, as they are necessary for the provision of an optimal service to the USER. In the event that not all of the data is provided, there is no guarantee that the information and services provided will be completely adapted to the User’s needs.

SECURITY MEASURES In accordance with the provisions of current regulations on the protection of personal data, the CONTROLLER is complying with all the provisions of the GDPR and LOPDGDD regulations for processing the personal data for which they are responsible. They are manifestly complying with the principles described in Article 5 of the GDPR, by which they are processed in a lawful, fair, and transparent manner in relation to the data subject and appropriate, relevant, and limited to what is necessary in relation to the purposes for which they are processed.

The CONTROLLER guarantees that all appropriate technical and organizational policies have been implemented to apply the security measures established by the GDPR and LOPDGDD to protect the rights and freedoms of USERS and has communicated the appropriate information for them to be able to exercise them.

For more information about privacy guarantees, you can contact the CONTROLLER: Email: info@goldenspaintours.com.